services

Our 30+ programs provide tools and resources for individuals to move forward in their lives. Each program focuses on positive relationships and mental wellness because we believe healthy living starts with your mind.

Becoming a Member

+

Becoming a Member

Getting started at Reliance Health, Inc.

Learn More

Acquired Brain Injury (ABI)

+

Acquired Brain Injury (ABI)

Service enhancements for those with brain injuries.

Learn More

Career Services

+

Career Services

Empowering individuals to achieve professional goals.

Learn More

Community Programs

+

Community Programs

Strengthening our community with positive relationships.

Learn More

Becoming a Member

Reliance Health Outpatient Services provides open access, or same-day scheduling, for those looking to connect to Reliance Health programs. Stop into our 2 Cliff Street office any Monday from 8 am - 12 pm to meet with a clinician.

Please contact the Reliance Health intake department with any questions at                   (860) 887-6536 ext. 301.

address

Walk-Ins: 2 Cliff Street
Norwich, CT 06360

phone

Telephone:
1-860-887-6536


When a person comes in to meet with a clinician, they will be asked questions regarding their mental health needs, treatment history, and Reliance Health, Inc. eligibility criteria.

If the person appears to meet eligibility criteria, a face-to-face meeting will occur with a caring professional to further discuss our programs and services.

 

If we are not the appropriate agency to meet the individual’s health needs, staff will provide information about other treatment resources in the community.

If you are a provider and would like to refer an individual for services, please complete the following forms:

Release of Information

Multi Service Referral

Completed forms can be faxed to: 1-860-823-3856

 

In crisis? Contact Mobile Outreach 1-860-886-9302message-baloon

 

Acquired Brain Injury (ABI)

An injury to the brain that occurs after birth

Acquired Brain Injuries can result from a variety of factors, including:

  • Seizures
  • External forces (Traumatic Brain Injuries - i.e. vehicle accidents, gunshot wounds, falls)
  • Blood clots & strokes
  • Tumors
  • Toxic exposure
  • Infections
  • Metabolic disorders (i.e. insulin shock)
  • Lack of oxygen to the brain  

The Reliance Health Acquired Brain Injury Specialists assist members with a diagnosed ABI and offer: 

  • Consultations
  • Treatment planning suggestions
  • Advocacy
  • Education on waiver opportunities
  • Links to additional community resources
  • Coordination between the Department of Mental Health and Addiction Services (DMHAS) and the Southeastern Mental Health Authority (SMHA) 

For more information on statewide ABI services please visit the Department of Mental Health and Addiction Services.

 

Career Services

Career Services empowers individuals to achieve professional goals
Members: We help our members find and maintain employment.

Community Employers: Your next all-star employee may be waiting for you at Career Services!

Services include:

  • Researching potential career paths
  • Resumé and cover letter writing
  • Online application assistance
  • Interview skill building
  • Temporary transportation
  • Temporary job coaching
  • Advocating for reasonable job accommodations
  • Meetings in the local community
  • Finding the right connection for both the employer and employee
  • Bureau of Rehabilitation Services (BRS) Placement *additional BRS eligibility required 

If you are interested in Career Services, please visit our Becoming a Member section.

Why partner with us?

We have hundreds of individuals within eastern Connecticut with a large variety of skills including nursing, teaching, farming, administrative management, construction, and general labor.

Benefits include:

  • Motivated employees
  • New partnerships
  • Finding the right connection for both the employer and employee
  • On the job training for the employee by Reliance House staff at no cost to the employer

If you are an employer interested in partnering with Career Services, please contact our

Career Services Director at 860-887-6536

Your investment in mental wellness is an investment in our entire community.

 

Community Programs

Outreach

Our Community Outreach Program collaborates with other providers to bridge services for potential members and members who are minimally engaged. It is a way for individuals to become acquainted with our services.

Social Engagement

Our Social Engagement programs include Penobscot Place and our clubhouse, Teamworks. Both are MEMBER DRIVEN - utilizing the talents, interests, and strengths of current members to drive the direction of programs.

Members have opportunities to:

Education

We are happy to share our mental health expertise with you because we know mental wellness is an important factor for everyone! This is why we bring awareness and educational seminars to our community.

Reliance Health, Inc. participates in wellness fairs, community expos, sporting events, college fairs, and community forums.

We also offer personalized trainings for local businesses, schools, healthcare providers, civic organizations, and other non-profits. Trainings can be adapted to meet your needs. Popular trainings include Understanding Mental Health and Wellness, Self-Care and Wellness, and Emotional Intelligence. For additional trainings please refer to our training section.

For information on this month’s activities please click here to download the current calendar .

For more information please contact our Director of Professional Development at

860-887-6536
 

Clinical Services

+

Clinical Services

Learn More

Education

+

Education

"An investment in knowledge always pays the best interest” - Benjamin Franklin -

Learn More

Supported Living

+

Supported Living

Providing individualized support and service coordination to adults with Intellectual Disabilities.

Learn More

Clinical Services

Caring Clinicians working with you to provide:

  • One on one counseling
  • Resource referral
  • Goal development & achievement plans
  • Self-care
  • Group facilitation & workshops (i.e. Coping Strategies, Stress Management, Emotional Awareness, Healthy Relationship Building)

If you are interested in Reliance Health Outpatient Services, please visit our Becoming a Member section.

Did you know Reliance Health Clinicians are members of emergency community response teams?

  • Connecticut Critical Incident Stress Management Team (CISM) provides support to Eastern Connecticut residents following a major trauma.
  • Disaster Behavioral Health Response Network of CT (DBHRN) responds to the mental health needs of Connecticut residents following disasters and critical incidents. Responses have included Newtown as well as Hurricanes Sandy and Irene. American Red Cross.

 

Education

“An investment in knowledge always pays the best interest” – Benjamin Franklin

Sometimes a mental health diagnosis can prevent an individual from being successful in the public school system and more tailored needs are warranted. Through or accommodating educational programs. Norwich Adult Ed and Supported Education, individuals can expand their learning and bolster their confidence.

Upon referral to our education programs, a Reliance Health Education Coach will sit down with you to discuss your interests and goals. Together you will determine which program would best align with your aspirations:

  • The Norwich Adult Ed program works with you to obtain your high school diploma and GED goals.
  • The Supported Education program covers all of Eastern Connecticut and partners with you on post-high school academic goals including:
    • Obtaining & renewing a license or certificate
    • College courses and diplomas
    • Vocational training

We also offer:

  • Transition to College Seminar – A 6-week course building study skills and preparing students for college requirements.
  • Workshops focused on Math and English.
  • Job Shadowing – Before individuals pursue an area of study, they can see how it fits into the larger community.

For more information regarding our education programs please visit our Becoming a Member section.

 

Supported Living

The Supported Living Program of Reliance Health partners with the state Department of Developmental Services to provide individualized support and service coordination to adults with Intellectual Disabilities. Our services range from 24 hour in-home support to drop-in residential and vocational day programming. Our service area stretches from the northeast corner of Connecticut down to the southeastern shoreline.

Services offered include:

Community Residential Supports

Individualized Home Supports

Individualized Vocational Day Supports

Individualized Non-Vocational Day Supports

Health Care Coordination

Service Coordination

Financial and Benefit Management Supports

 

Homeless Outreach

+

Homeless Outreach

Collaborating to alleviate homelessness in Connecticut.

Learn More

Transportation

+

Transportation

A reliable and economical supplement to public transportation.

Learn More

Housing Resources

+

Housing Resources

Learn More

Service Coordination

+

Service Coordination

Synchronizing strengths and community resources.

Learn More

Veterans

+

Veterans

Supporting veterans with housing and agency-wide resources.

Learn More

Homeless Outreach

Collaborating to alleviate homelessness in Connecticut

Whether it be rain, sleet, hail, snow, wind or heat, the Reliance Health Outreach to Homeless Team is outdoors canvasing the community and helping individuals who are in imminent threat of or experiencing homelessness find stable housing. For more information on our Outreach to Homeless Program please call 211.

Norwich Area Community Care Team - Reliance Health collaborates with neighboring non-profits, shelters, soup kitchens, spiritual organizations, government departments and civic groups to support adults who are on the brink of homelessness or currently homeless. Hundreds of individuals continue to find permanent housing due to the Community Care Team’s ability to take a unified, resource-savvy approach allowing adults to find the best solutions for their personal needs. Please visit the Partnership to End Homelessness in Southeastern Connecticut to learn more about this team’s progressive plan to end homelessness in Connecticut.

Transportation

A reliable and economical supplement to public transportation

There are moments when public transportation isn’t feasible or accessible for our members. The Reliance Health Transportation Program is available for members currently enrolled in our Teamworks Clubhouse.

This program helps individuals safely visit family and friends, get to work on time, run errands, attend social outings, and successfully travel to other non-medical* related activities. For $5 a month, members are able to purchase 4-6 rides with door to door service. Availability is subject to change and dependent on the distance of the trip, advanced booking, and number of rides already scheduled. To utilize our Transportation program please visit our Becoming a Member section.

*For transportation to medical appointments please refer to 211

 

Housing Resources

Connecting adults to stable and affordable housing

When an individual doesn’t have a roof over their head, it is hard to focus on most other aspects of life. Reliance Health follows the Housing First model – helping first establish stable housing and then addressing additional needs through wraparound support services.

Network Housing

Reliance Health is a member of a regional housing network that pools resources to provide guidance on:

  • Housing applications
  • Security deposits (when available)
  • Short-term rental assistance (1-3 months)
  • Ongoing housing
  • Mandated housing inspections and recertification
  • Local, respectful landlords
  • Tenant rights
  • Tenant/landlord negotiations
  • Additional housing questions

For more information please, contact our Network Housing Specialist at 860-859-4647

Supportive Housing

Our Supportive Housing Programs exist as part of the solution to end chronic homelessness by combining affordable housing with additional services to help people who face the most complex challenges. Individuals who are experiencing homelessness should call 211 and schedule a CAN (Coordinated Access Network) intake. To learn more about our Supportive Housing programs, and the proven effectiveness of these approaches, please contact 860-887-6536,  or visit Partnership for Strong Communities and the Corporation for Supportive Housing.

Residential Programs

Reliance Health has voluntary, interim residences providing 24/7 care as well as co-ed and gender-specific settings. The main objectives of these programs are to:

  • Help people safely transition out of inpatient settings
  • Allow individuals to gain a sense of comfort in the community
  • Positively build on daily living skills and long term goals
  • Provide a high quality of living

Our residential programs partner with visiting nurse services and home health aides to ensure proper medication management and personal hygiene needs are met. We will also provide transportation to appointments and outings as well as host a variety of in-house activities to keep residents growing and engaged.

Two of our residences specialize in the Harm Reduction model – reducing harm to oneself or others through education, empowerment, and engagement.

For more information on our Residential Programs, please refer to our Becoming a Member section.

 

Service Coordination

Synchronizing strengths and community resources

Day-to-day living skills including budgeting, paying bills, grocery shopping, cooking, cleaning, scheduling appointments, utilizing public transportation, exercise, nutrition, and coping with stress is a lot for anyone to balance. Trying to manage these responsibilities while recovering from a mental health diagnosis can become extremely overwhelming. Our compassionate and creative Service Coordinators will meet you anywhere in the community to help you work on your chosen goals. To get involved in our Service Coordination Programs please refer to our Becoming a Member section.

Veterans

Homeless Veterans represent 10% of the individuals in Connecticut’s emergency shelters and transitional housing programs.

Veterans are served throughout all of our agency programs and also have access to exclusive services. Specific programs provide on-site services to 15 previously homeless veterans and are connected to our Supportive Housing Services. Housing is provided through The American Legion Veterans Housing Incorporated (TALVHI). Each resident has their own apartment in a safe, secure building with a Veteran Clinician making personal visits. Additional amenities include onsite laundry, a workout room, community room, and storage. In addition to the specialized services of TALVHI, Veterans are able to access all Reliance House Services providing they meet the admission criteria. For additional information on TALVHI please visit our Becoming a Member section.

Young Adults

+

Young Adults

A safe, secure and nurturing home environment.

Learn More

Additional Resources

+

Additional Resources

 

Learn More

Young Adults

A safe, secure and nurturing home environment 

Studies show that 75% of mental health ailments begin before the age of 25; the earlier the onset is properly diagnosed and treated, the higher the chance for successful long-term management. Our voluntaryYoung Adult Programs work with individuals 18-25 years of age to help young men and women transition from Department of Child & Family (DCF) to an independent living environment. In collaboration with the Southeastern Mental Health Authority (SMHA), these programs offer:

  • 24/7 care
  • Built in clinical and residential support
  • Individualized goal plans and life skill building (i.e. hygiene, budgeting, transportation, cooking, leisure activities, grocery shopping, money management, health and wellness, safety, coping skills)
  • Collaboration with families
  • Transportation to health and wellness appointments
  • Incentive programs
  • Recreational activities
  • Peer mentoring
  • Volunteer opportunities in the community

Those interested in services should contact the Southeastern Mental Health Authority at 860-859-4500.

 

Additional Resources

Upholding fiscal responsibilities

Managing personal finances is an important aspect of day-to-day living. We offer a Budgeting Assistance Program (BAP) to help our members uphold fiscal responsibilities. Non-interest bearing accounts are available to those already enrolled in an existing Reliance Health program. Deposits can be made during regular Reliance Health operating hours. While working with your Service Coordinator, further details are determined regarding standard weekly checks, representative payee options, and Social Security benefits. For more information regarding BAP, please visit our Becoming a Member section.

As a member of Reliance Health you may also be eligible to participate in our:

Career Closet • Respite • Care Cabinet • Trainings • Agency-Wide Events • Groups and Committees

For individuals who qualify for services under the Department of Developmental Services (DDS) please refer to our Provider Profile.

For additional community resources please dial 2-1-1 or visit the 211 website.